Privacy Policy

Boloban shop

Privacy Policy for Boloban

Effective Date: October 6, 2026

Last Updated: October 6, 2026

Welcome to Boloban ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to our website (boloban.shop) and our mobile application (the "App").

Please read this policy carefully to understand how we collect, use, and protect your personal information.

1. Information We Collect

We collect information that you provide directly to us when you use our website or mobile app.

A. Personal Information You Disclose to Us

Account Information: Name, email address, phone number, and delivery address created during account registration or checkout.

Payment Information: Payment details processed securely through third-party payment gateways (e.g., mobile banking, credit/debit card processors). We do not store full payment card details on our servers.

Order Details: Information regarding the products you view, add to cart, and purchase.

Communications: Information provided when you contact customer support or interact with us.

B. Information Automatically Collected

Device Data: Device model, operating system, unique device identifiers, and IP address.

Usage Data: App usage statistics, app interactions, crash reports, and browsing activity on boloban.shop.

Location Information: General location data derived from your IP address to facilitate regional shipping options.

2. How We Use Your Information

We use the collected information for the following business purposes:

Order Processing & Fulfillment: To process your orders, send confirmation emails/SMS, and deliver products to your address.

Account Management: To manage your account and provide customer service.

Improvement & Optimization: To analyze usage trends, fix technical bugs, and improve the performance of our website and mobile app.

Marketing & Communication: To send promotional updates, discounts, or updates regarding your orders (you can opt-out at any time).

Security & Compliance: To prevent fraudulent transactions and ensure compliance with Google Play Store policies and local laws.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted third parties only under the following circumstances:

Service Providers: Third-party logistics/courier services (for delivering products) and secure payment gateways (for processing transactions).

Legal Requirements: If required by law, court order, or governmental authorities to protect legal rights or safety.

Business Transfers: In connection with any merger, sale of company assets, or acquisition.

4. Third-Party Services & Analytics

Our mobile application and website may utilize third-party services that collect information used to identify you:

Google Play Services

Google Analytics for Firebase (for crash reporting and app analysis)

Payment Gateways & Courier Services

Each third-party service provider operates under its own privacy policy.

5. Data Retention and Account Deletion

Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Account & Data Deletion: You have the right to request the deletion of your account and associated personal data at any time. To request account deletion, please contact us at support@boloban.shop or through the account settings in our app.

6. Security of Your Information

We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can immediately delete it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Website: https://boloban.shop

Email: support@boloban.shop

App Developer/Publisher: Boloban Team
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